سياسة الخصوصية

Nezam ("we", "us", or "our") is a comprehensive AI-powered business management platform provided by NOMEDA. This policy outlines how we collect, use, and protect your personal information. By using the platform, you consent to the data practices described in this policy.

When you register and use the Nezam platform, we may collect the following types of data: • Registration data: name, phone number, email, company name. • Profile data: business type, industry, employee count, monthly revenue. • Usage data: current tools used, operational challenges, feature preferences. • Transaction data: invoices, payments, purchase history, customer and supplier data. • Performance data: sales reports, inventory analytics, performance indicators. • Technical data: IP address, browser type, operating system, cookies.

We use the collected data for the following purposes: • Providing and maintaining the platform and its features. • Improving and developing the platform based on market needs and user usage. • Communicating with you regarding updates, offers, and new services. • Analyzing performance and providing personalized reports and AI recommendations. • Complying with legal and regulatory obligations. • Preventing fraud and misuse. We do not sell your personal information to third parties for marketing purposes.

We may share your data with: • Service providers: server hosting companies, payment processors, email services (such as Resend), and analytics services. • Legal obligations: if required by law or court order. • Your consent: in any other way you explicitly agree to. All third parties are bound by confidentiality and data protection agreements.

We implement comprehensive security measures to protect your data: • Data encryption in transit (TLS/SSL) and at rest (AES-256). • Automatic periodic data backup. • Role-based access control (RBAC). • Continuous system monitoring to detect suspicious activity. • Adherence to industry security standards. Despite these measures, absolute data security over the internet cannot be guaranteed.

We retain your data for as long as your account is active on the platform. Upon account deletion or data deletion request: • Personal data is deleted from active systems within 30 days. • Backup copies may be retained for up to 90 additional days for recovery purposes. • Some data may be retained to comply with legal obligations (such as tax invoices). You may request data deletion at any time by contacting our support team.

You have the following rights regarding your personal data: • Right to access: request a copy of your personal data. • Right to rectification: request correction of inaccurate data. • Right to erasure: request deletion of your data ("right to be forgotten"). • Right to restrict processing: request restriction of data usage. • Right to data portability: request transfer of your data to another system. • Right to object: object to the use of your data for marketing purposes. To exercise these rights, please contact us via WhatsApp or email.

We use cookies to enhance your experience on the platform. These include: • Essential cookies: necessary for the platform to function properly. • Analytics cookies: help us understand how the platform is used (e.g., Google Analytics). • Preference cookies: remember your settings and preferences. You can control cookie settings through your browser settings.

We may update this Privacy Policy from time to time. We will notify you of any material changes via: • The email address registered with us. • A notification on the platform. • Updating the "Last Updated" date at the top of the page. We recommend reviewing this policy periodically for any changes.

For inquiries regarding this Privacy Policy or to exercise your rights, please contact us via: • WhatsApp: +20 155 193 4703 • Email: contact@nomeda.tech • Or through our Contact Us page on the website.